Our Service
Performance Matters
No matter which industry you work in, you need to be able to trust the equipment at your disposal. That’s why we provide a range of cutting tools that are specially designed for continuous operation. That means no unexpected failures, no lengthy changeover times, and certainly no long waits for repairs and upgrades. When you partner with Crest and Aristo getting the job done right really is that simple.
Built With Precision
Because we manufacture everything at our base in Hamburg, and only source outside components from trusted local suppliers, we guarantee the precision and quality of every part of all our products.
That means that whether you’re using your cutter for the first time, or 30 years from now, you can expect the same no-compromise performance that’s been our hallmark for over 150 years.
Zero Downtime
When you need to drive business growth you need to get the very best out of your resources. That’s why every Aristo cutter is designed with triple shift working patterns in mind. By seamlessly changing between two highly specialised tool heads, even the most complex jobs can be completed with a quick press of the start button.
A Team That Works With You
Investing in a digital flatbed cutter is one of the biggest purchases your business will have to make, and we understand that better than anyone. That’s why we take a four level approach to installing and servicing your new equipment:
Specialised Installation
A team of our Aristo qualified technicians will carry out a full installation and calibration of your new digital flatbed cutter.
Onsite Training
Included as standard with every installation.
Follow On Training
Allows you to have an entire day’s training with an experienced engineer once you’ve had 2 weeks to get used to your cutter.
Unlimited Phone Support
Unlimited phone support and remote diagnostics are offered as standard throughout the lifetime of the product.
Future Proof Support
We value every customer and take pride in supporting you throughout the entire product lifetime. This means that no matter whether you want to replace a new head or a 30 year old head, we’ll take care of everything for you.
What’s more, in the rare event of a breakdown our unique Head Swap Out Scheme will get you back up and running instantly by dispatching a replacement tool head with our trusted overnight courier service. All of our heads can be swapped with nothing more than a couple of basic tools so that you’ll be up and running in a few moments whilst we get to work on your returned head. With Crest and Aristo on the case it really is that simple.